FAQ
All our furniture are proudly manufactured in our own facility in the UAE using high-quality materials and skilled craftsmanship.
Yes! We offer free customization on all beds and sofas. You can customize the size, fabric, color, or style without any additional cost.
📞 Contact our team to start your custom order.
Yes, we provide free delivery across all Emirates. However, for remote areas outside Abu Dhabi city limits, an additional
delivery fee may apply. Our team will inform you in advance if this applies to
your location.
Absolutely. We offer FREE installation on all beds and sofas so you don’t have to worry about setup.
Delivery typically takes 7 to 10 working days.
Our team will contact you to schedule the delivery at your convenience.
Since all our products are made-to-order, we only accept returns for manufacturing defects.
We encourage customers to review product dimensions before ordering to ensure a proper fit.
If you notice a manufacturing
defect:
- Notify us within 24 hours of delivery
- Product must be unused, in original packaging, with tags and invoice
Refunds are issued to the original payment method. Contact us at support
{at}dunepine.com for any return requests
No. For hygienic reasons, mattresses are non-returnable unless there's a manufacturing defect.
We recommend discussing mattress preferences with our team before ordering.
Yes. All our products come with a 1-year warranty covering manufacturing defects.
We accept:
- Credit/Debit Cards
- Buy Now, Pay Later services like Tabby and Tamara
- Other secure UAE-based payment gateways
Once your order is processed, our team will be in touch to schedule delivery. For updates, contact us at support
{at}dunepine.com.
No. Currently, we only deliver within the United Arab Emirates.
Yes! If needed, we can arrange a visit to your location and show fabric swatches to help you make the right choice before placing an order. Just contact our team to schedule a visit.
Yes, we do! Whether you're an interior designer, architect, or business looking to furnish multiple units, DunePine offers tailored solutions, volume pricing, and customization
for bulk orders.
Please reach out to our team at support{at}dunepine.com to discuss your project and requirements.
