At DunePine, we are committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from www.dunepine.com.

1. Information We Collect

·        Personal Details: Name, email, phone number, billing and shipping address

·        Order Details: Purchase history, payment method (processed securely via our payment gateways)

·        Technical Data: IP address, browser type, device type

·        Cookies & Analytics: We use cookies and tools such as Google Analytics to track usage, improve performance, and personalize your shopping experience

·        Marketing Data: With your permission, we may send promotional emails or SMS updates about offers, new collections, or product launches

2. How We Use Your Information

·        To process and fulfill your orders

·        To communicate with you regarding your order status

·        To improve our website and customer experience

·        For internal analytics and marketing campaigns

3. Sharing Your Information We do not sell your personal data. We may share it with trusted service providers like:

·        Payment gateways (e.g., Tabby, Tamara, Stripe, PayTabs)

·        Delivery and logistics partners across the UAE

·        Marketing and analytics tools for targeted promotions

4. Data Security We take data protection seriously and implement appropriate technical and organizational security measures.

5. Your Rights

·        Access or correct your personal data

·        Unsubscribe from marketing communications

·        Request deletion of your data, where applicable

6. Cookies By using our website, you consent to the use of cookies unless you disable them in your browser settings.

7. Changes to this Policy We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.

8. Contact Us For any questions about this Privacy Policy, please email: support@dunepine.com